Samsung A50 OTG not supported

[Deep100]

I bought samsung a50 last week..Now I see mu OTG was not supported.. same OTG support in different a50 mobile..what can I do now ?

[dddday]

otg not connected

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Hope your issue got resolved. If issue still persist kindly follow below given steps in order to resolve your issue:-

1. Try different OTG with your device.

2. Reset the device:- How to reset: Settings>General Management>Reset>Reset settings: Reset all settings to their default.
NOTE:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Hope your issue got resolved. If issue still persist kindly follow below given steps in order to resolve your issue:-

1. Try different OTG with your device.

2. Reset the device:- How to reset: Settings>General Management>Reset>Reset settings: Reset all settings to their default.
NOTE:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[jitu9521]

hii I am not using otg in my Samsung device galaxy A50 Please give me solutions how to use otg?

[Bashirkumar]

I m trying since a year but iz not supporting otg

[Kazeimages]

Insert your OTG and after restart your device it's really work's believe this!

[nagusm300]

Samsung a50 otg not supported

[Kazeimages]

I'm also using Galaxy A50 It supports OTG adapter