Original topic:

Samsung A50 Major Issue after One UI 2

(Topic created on: 04-20-2020 01:08 PM)
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dabbusingh
Active Level 1
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Galaxy A
After updated in one UI 2 performance is really awasome but the major issue i am facial about camera. Camera quality and details got worse. Picture in night mode same as picture captured in normal mode at night. Front camera downgraded from 25 MP to 16 MP. Don't ask about picture quality it's not like when phone was on Android pie.
I don't know why but now these days phone in back side getting too heat whenever i turn on my hotspot and Wi-Fi.  Battery backup its also going bed.

Waiting for a bug free and improved camera update.
4 Comments
Galaxy A
when did you get android 10 update
and your from
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dabbusingh
Active Level 1
Galaxy A
In first Phase (March), Same day! but after one day, it postponed
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dabbusingh
Active Level 1
Galaxy A
i got in march, first phase
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To enhance the device performance kindly follow the below mentioned steps:

 

Camera related Concern:

1. Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2. Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

 

For further details please  click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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