Samsung A50 Continual LTE issues

[Merry1]

Purchased A50 4 months ago upgrade from Galaxy S5, provider Sprint.

I continually have low(1 bar)or no LTE, sometimes it changes to 3G.

I have updated profile and PRL.

The only temp fix that works for a short time(hour or so) is to restart then I get about 3 bars.

I never had issue with previous phone, always had strong signal, so I have ruled out carrier as the culprit. Further I work at a Telecommunications Communications company and have same signal/LTE issues when at work even though my office is 500 ft from a tower with a Sprint site.

I am beyond frustrated and regret going for a lower priced phone.

[Anonymous]

galaxy s5 to A50?actually you downgraded I think....s5 is fantastic handset

[Rajendra4126]

same problem

[A50phone]

we are also facing same issue

[Samsung_Support2]

Hi there,

We would suggest you to follow the mentioned steps to resolve the issue:

1) Ensure that network frequency of your device is selected on Auto-mode.

Settings > Connections > More Networks > Mobile Networks > Network Mode > Select Auto mode (GSM/WCDMA/LTE)

2) Search for the Network Manually by the steps as mentioned:

Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search. 

3) Check via another SIM card in the device.

4) Reset network settings (Settings > General Management > Reset > Reset network settings).

Note: Kindly once coordinate with the network service provider,

If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

Regards,
Team Samsung Members