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Original topic:

Samsung A34 back slowly falling off

(Topic created on: Sunday)
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rajiv004
Active Level 1
Options
Galaxy A
It's been more than a year, that I have purchased the phone, but it seems too early for me to face this problem. Anyways, I'd need some tips, as to what might have caused it, so I don't make the same mistake again. I'll make sure to visit service centre once to let them look into the matter as well. Any tips or suggestions are always welcomed.

3 Solutions


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Solution
SataruGojoo
Expert Level 1
Galaxy A
Visit Samsung Authorised Service Centre, they will fix it. May charge you, if not under warranty.

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Solution
SataruGojoo
Expert Level 1
Galaxy A
Suggestion: Never buy a Samsung phone with plastic back cover.
Note: This issue will happen in every 1years. The glue isn't that good.

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Solution
Reaperloyal
Active Level 6
Galaxy A
I am also using An A34 india delhi + black colour so it heats up very fast but never faed that issue maybe some glue issue could be there on your device go to service center and get the back re glued that must not cost much maybe a 100 at max cause its plastic back not glass and also if youre using the phone a lot like it heats up fast or anything like that then try n use it less or use it in a cool room hence due to less heat there could be less chances of glue weaking thats my opinion you can correct me if i am wong anywhere 🙏😊

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10 Comments
Solution
SataruGojoo
Expert Level 1
Galaxy A
Visit Samsung Authorised Service Centre, they will fix it. May charge you, if not under warranty.
Solution
SataruGojoo
Expert Level 1
Galaxy A
Suggestion: Never buy a Samsung phone with plastic back cover.
Note: This issue will happen in every 1years. The glue isn't that good.
rajiv004
Active Level 1
Galaxy A
Thanks, man. I'll definitely keep that in mind next time.
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SataruGojoo
Expert Level 1
Galaxy A
If these comments helped you, you can mark them as Solution.
Click 3dot of these comments and select "Accept Solution".
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rajiv004
Active Level 1
Galaxy A
Got it
Solution
Reaperloyal
Active Level 6
Galaxy A
I am also using An A34 india delhi + black colour so it heats up very fast but never faed that issue maybe some glue issue could be there on your device go to service center and get the back re glued that must not cost much maybe a 100 at max cause its plastic back not glass and also if youre using the phone a lot like it heats up fast or anything like that then try n use it less or use it in a cool room hence due to less heat there could be less chances of glue weaking thats my opinion you can correct me if i am wong anywhere 🙏😊
rajiv004
Active Level 1
Galaxy A
Thanks, dude. I'll definitely keep that in mind😊
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy A
Please go to service center for repaste it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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