Samsung A14 5g

[Anonymous]

I face problem of autorestart on daily basis I try all method and update my phone at latest version my phone autorestart when i use any appliction or watch movies. You have also this problem? 

IF yes , then can you find any solution?

Thank you

[Fast_n_Curious]

Check if the auto restart setting is on under

Settings >> device care >> auto optimization >> auto restart >> auto restart when. Needed and scheduled auto restart

[Anonymous]

I check already its off

[Fast_n_Curious]

Then better to take it to Samsung service centre as it might be a hardware issue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support