Samsung A10s has no network

[Bernard1Bruin]

Hi guys, hope your all well.

Anyone, please assist, my phone cannot connect to network (emergency calls only).

Funny thing, everything is on point, i.e. software update, network settings, even did a factory reset, cleared memory, caches, Bluetooth off, soft start, reboots, etc etc. Changing Sims make no difference. Had its inner aerial checked out, it works perfectly.

Any assistance will be appreciated.

[francisliyali]

I have you tried factory rest on your your device (wipe)?

[Maps_sam07 · Accepted solution]

Hi  Bernard1Bruin

Please try the following resets: 

1. Please go to settings>> general management>> reset >> reset network settings

2. Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

[VanPercy]

I tried to update my A31 to get new features
but is not working