#SAMSUNG, you need to look into this

[Praveen_Kumar1]

This is a request to Samsung, you need to look into your hiring process of CUSTOMER SUPPORT. 

This is the highest level of illiteracy.

In case of speeding up in replies, you need to look for quality. 

Maintain Quality. And teach these executive to reply what is asked. 

I am really fed up with these executives... I think these are one of most irritating and irresponsible executives. 

Executive are not downgrading their own standards, rather Executive are downgrading SAMSUNG brand standard.

So, Please look into this🙏

[piyush4554]

??

[Praveen_Kumar1]

?

[CODM6567]

It's copy paste reply. Jab update aana hoga tab aa jayega.
Inse baat karna time waste he

[Praveen_Kumar1]

It's not about the update. They are giving the same replies to every question. That's very irritating.

[Prasad0507]

???

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. Any update regarding information will be notified in the Samsung Members app under the notice section. You can also check for updates manually by using these given steps: Update device software (If available): Settings > Software update > Download and install.

Note: Please ensure that your mobile device has enough storage space at the time of update.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support