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2 weeks ago in
Galaxy A
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2 weeks ago in
Galaxy ASamsung really needs to take this seriously now. These issues are not small — they affect daily use, performance, and user trust.
We request you to please accept this comment as the solution so that Samsung notices and understands how widespread the problem is.
The more users raise their voice together, the more Samsung will be forced to listen. 🙏
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2 weeks ago in
Galaxy A
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2 weeks ago in
Galaxy AWe all just want a stable and smooth experience, not daily frustration.
Samsung must listen now. Please accept this comment as solution so they know how serious the issue is for users like us.
Together, our voice will be stronger. 🙏
#WeDeserveBetter

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a week ago in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the log file and elaborate on your concern in details. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.
Path share log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support

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a week ago in
Galaxy A