Ringtone Change

[Sonaiii]

Whenever I restart my phone, my phone ringtone of my choice set by always change to default. How to solve this? 

[aapy]

I think you should forcefully change your ringtone another times after reset your phone

[Sonaiii]

I have tried that too but not worked

[aapy]

Then you should visit you nearest
Service center as early as possible

[Sonaiii]

I have also done that

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support