Original topic:

Require update to fix auto restart problem

(Topic created on: 07-28-2020 02:33 PM)
317 Views
romitarana
Active Level 4
Options
Galaxy A
When samsung galaxy A 50 security update will come to fix screen freeze and auto restart problem.
6 Comments
Galaxy A

Same issue.. Bring the next update fast

Galaxy A
we all are waiting for it .Samsung need to do it as early and as bug free as possible.
vijaychopade
Active Level 6
Galaxy A
same problem bro
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romitarana
Active Level 4
Galaxy A
what's problem are you facing with your mobile exactly ?? what happened exactly ? please share
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vijaychopade
Active Level 6
Galaxy A
screen freeze and auto restart
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve auto restart issue please follow below given steps:-
Go to Settings > General management > Reset > Turn off auto start.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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