Original topic:

Removal of Feature to Drag and Drop Image From Gallery To Social Site

(Topic created on: 02-01-2024 05:44 PM)
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Ares27
Active Level 1
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Galaxy A
I think samsung has removed Feature to Drag and Drop Image From Gallery To Social Site. Previously i would use that to share photos from gallery into Facebook messenger, but now its not working anymore. Have any one of you experienced similar problem?

P.S. The Drag And Drop feature is working nicely over other places such as gmail and messages. The only apps that aren't supporting this are Insta, Messenger and viber
1 Comment
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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