That's why. Only expert members who know what's happening on this platform know these minute things. Along with the secure folder, developer options are also restricted. I don't support this. But, unfortunately, this is the case with Samsung emi purchases.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
1 Launch the Settings app and tap Biometrics and security → Secure Folder. 2 Follow the on-screen instructions to complete the setup. The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen. To change the name or icon of Secure Folder, tap → Customise. • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password. Setting an auto lock condition for Secure Folder 1 Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder. 2 Select a lock option. To manually lock your Secure Folder, tap → Lock and exit
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
