Whenever I am not using my joystick for movement. I have stopped for a while suppose my joystick automatically starts moving and shifts slowly on it's own. How to resolve this problem pls help. I have uninstalled and installed again still no use. And cleared memory and cache of the app still of no Use. Pls Samsung Team fix it. It's really sad that I am facing issues that too it's been only 6-8 months since I bought the Galaxy A50. I hope you guys resolve this issue soon. Thank You!
Yes, I have put tempered glass. But if I remove it won't screen get scratches. And dents on screen. And was your joystick automatically shifting little and then more and getting to normal after like 5-6mins
Dear Samsung Member,
Greetings from Samsung Customer Support!
Kindly be informed Pubg is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.
Thank you for writing to Samsung.
Samsung Customer Support
I guess I am not too late . The problem arise from the phone itself. See the digitizer is so sensitive and the material from which the phone is made also add the problem . When u hold your phone firmly in your palm . Pubg joystick will sense them from the edge of the phone . Through the metal (maybe plastic ) to solve this put a plastic back cover that shield the edge of the phone from your finger sweat . And problem is solved .