After April 2023 security update the battery of the device is not lasting long(draing very rapidly even for a simple usage) and even I have observed that the rate of charging has increased(my device got charged from 50 to 100 just in 20 min, which never happened before), these problems occurred after the April 2023 security update before that it was perfect and had no problems, I have also observed that some of the apps are degraded to previos versions and they are not properly optimised and they are very sluggish.
Pls give me the solution for this problem.
(And if anyone is having the same problem pls reply.)
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).
Please follow the below steps: 1. Swipe down on the home screen to open the notification panel. 2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung. Warm regard, Samsung customer support
