Original topic:

Problem

(Topic created on: 05-05-2021 09:39 PM)
893 Views
08
Active Level 5
Options
Galaxy A
My phone auto download something (dont know) and phone storage is increased around 3 GB. This has occur 2nd time. Can someone help me atleast what is downloaded.  I am not able to find my files app. 
8 Comments
Galaxy A
Check the hidden files
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08
Active Level 5
Galaxy A
There are some.. I found now.. nothing significant .. will it be safe to delete..
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adityaf62
Active Level 8
Galaxy A
Just check the source of doqnlaod by the data usage which apk consumed to much data by help of that u will able to know what ur phone is downloading
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08
Active Level 5
Galaxy A
Checking data usage doesn't shows time and shows whole month .. which is difficult to find out
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adityaf62
Active Level 8
Galaxy A
Okay last option is to check by cleaner apk go for deep clean it will show u the files
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Galaxy A
Use a phone cleaner app, it will find all the cache and files, then clean it.
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samFansi
Expert Level 2
Galaxy A
Cache pblm,
Clear cahe partition my revoking android menu
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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