Original topic:

Problem with wireless connection after update to One UI 2.5

(Topic created on: 01-10-2021 01:08 AM)
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larkinsen
Active Level 1
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Galaxy A

Hi.I've noticed that after I updated my phone to the new One Ui 2.5 my wireless connection doesn't work as smooth as before.Although it shows full signal the internet it's slow,youtube loads slowly,and today when I was in whatsapp,I sent a message but the message didn't sent ,though the wireless connection was on and with full signal.I had to close and open the wireless connection for message to be sent.My internet connection is 300Mbytes/s so it's not the network.With other phones my wireless connection works smoothly,but with samsung A 50 after this update it looks like it keeps disconnecting.I've tried wipe cache but it didn't help.

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6 Comments
Anonymous
Not applicable
Galaxy A
possible....because may you simply installed that big firmware by wifi or mobile data where the proper way is to flash that by Samsung service center or via smart switch...Samsung provides non A/B partition type ota bro it's not process to install any big firmware ..because possible software loop hole formation can create anything mysterious
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larkinsen
Active Level 1
Galaxy A

Yes,I've installed it by wireless exactly like I've installed all the updates including the one from Android 9 to 10.But everything worked fine.So what do you suggest?To reinstall it through smart switch?Or to contact samsung tech support to fix this bug in future updates?

Anonymous
Not applicable
Galaxy A
bro just wait for next security patch and if possible then flash it from service center or use smart switch to install it .... for now you can check once by reset only network section from general management settings
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larkinsen
Active Level 1
Galaxy A

I've reseted the phone to factory settings and it seems that did the job.

Anonymous
Not applicable
Galaxy A
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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