Original topic:

Problem with samsung A52

(Topic created on: 07-02-2022 06:27 AM)
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vasan23
Beginner Level 4
Options
Galaxy A
# When the phone gets restart or switched on the phone displays only samsung galaxy but not the word A52 
# In the last one month period the contacts randomly got deleted, it happened two times .
# today with out any physical damage or water damage the phone randomly fresed and did not work.

I bought this device on March 2021 
Is this problem only for me or do other people using the Samsung model suffered as I did.
I hope I can get some help for samsung to fix my problems.

With lots of hope i am waiting ...
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4 Comments
Ayushhhhhh
Active Level 3
Galaxy A
1.In beta and some device after update didn't device model name .
2. You need update latest update contact application and if isn't avialable -> clear file chase and data as well as. But make copy of contact first.
It will work. 👍🏻
Galaxy A
Go 2 service centre
vivek006
Expert Level 1
Galaxy A
All new phones are displaying Samsung Galaxy instead of model name.
That isn't a issue..

Try a factory reset if u feel like device is being freezed
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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