Original topic:

Problem om the faded color of wallpaper

(Topic created on: 07-12-2020 01:26 PM)
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Lee_gonzales
Beginner Level 2
Options
Galaxy A

I have a problem with my a30s cuz the wallpapers are faded after the update, i see changes when i first saw my lockscreen with faded color i differenciate my lockscreen wallpaper and the picture i use in my lockscreen but it has different color the wallpaper has faded color when i put it on the lockscreen but when i go to my gallery i see difference

PLEASE HELP

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10 Comments
Sayujya14
Active Level 8
Galaxy A
check your phone display in Samsung members get help
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Sayujya14
Active Level 8
Galaxy A
or go to your nearest Samsung service center
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Sayujya14
Active Level 8
Galaxy A
check that your blue light filter is on
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Sayujya14
Active Level 8
Galaxy A
turn it off
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BabaluKaushik
Active Level 10
Galaxy A
go to your settings = click reset = click reset settings
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BabaluKaushik
Active Level 10
Galaxy A
your data is not lost
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Anonymous
Not applicable
Galaxy A
click on 🌙 night mood option....then close dark mood applied in wallpaper...
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly raise your concern under the Ask Question section with screenshots and videos from Samsung Member Application with more details, so that we can help you out with this.
Samsung Member Application > click on get help > send feedback > Ask Question.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Sascha76
Beginner Level 2
Galaxy A

I have the same issue here is a workaround. if go to google photos you will be able to select the same photo and the photo will keep the colour its weird as the colours are ok when the phone is unlocked but as soon as you unlock it it will then fade it makes no sense to me 

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