Problem In Samsung A15 Hangs multiple times in a day and screen auto works......

[PSB003]

I have purchased a Samsung A15 on 13/3/2014 and from very next day the phone started to hang multiple times in a day, I video recorded & went to a service center on 18/3/2024 where they kept my phone and said they will check my mobile and if they see problem in front of them then only they can proceed for replacement.

After keeping my mobile for 2 to 3 days they returned me my mobile saying there is no problem in mobile. And when I started using mobile the problem was there and in holi holiday I left for my hometown and after that I called customer care, they asked service center to check my mobile again, service center guy said that the update has come for the problem and he updated my mobile and gave back to me.. but now the problem got worst from yesterday my mobile started to hang more frequently. 

Its very irritating whenever i am in a meeting or doing some important work and I have to use my phone it hangs for 15 to 20 min. 

It's very heart breaking when such a big company like Samsung delivers such a bad product and also fails to provide timely solutions, customer and services center people almost wasted my 7 to 10 days by providing there useless solutions. 

It may be the company's tectics to make sure that there product should not come for replacement, But Sir any such practice is very irritating, I have put my hard earned money in samsung's trust & samsung can't replace or provide single solutions to a problem, complete team is engaged in wasting my time, energy & mental peace. 

I have all videos of how mobile screen auto work but service center people are saying they will not consider it as a problem if mobile doesn't shows that glitch in front of them. This is a torture & most stupid reply any one can get. There is a genuine problem in Samsung A15 buy Samsung has no intention to provide me a solution. This all incidence taught me that It was very bad decision to buy a Samsung product specially Samsung A15 Mobile.

[77802332]

Hello

[77802332]

18 /3/204

[Saffron9]

I purchased this piece of **bleep***t as well and having multiple issues. It's hanging, apps are getting crashed, and many other issues. It is one of the worst phones Samsung ever produced. Total wastage of money. I'm never invasting my hard earned money on Samsung ever again.

[Members_eEcfnix]

I'm having the same problem with my sumsung A15

[satyajitbapi]

A15 hang problem and auto apps open.

[Members_MFOMqoc]

I am having same problem after 20 days of use i return for repair and got back after 18 days then very next day i gave back for warranty claim. 

I reset it many times and formatted also but nothing was useful,

in 60 days of purchase i hardly use 20 day and rest of 40 days Samsung customer care kept for observation.

It feels like i didn't purchased the product, i donated my money to Samsung by this purchase.  

[Bschauhan]

I'm purchase new a15 but is not comfortable working I'm depressed I'm not use future samsung my New phone problem to only 5 day old coustomer not support

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