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07-17-2023 08:24 PM in
Galaxy A- Mark as New
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07-17-2023 08:28 PM in
Galaxy A- Mark as New
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07-17-2023 08:54 PM in
Galaxy ABut the problem you are facing right now is common
Most of people are facing this problem
That's why Samsung has a feature called "Accidental touch protection "
It's only available for Amoled display phones of Samsung
A52 has this option
Go to settings
Display
Scroll down
And turn on Accidental touch protection
Thanks 😊
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07-20-2023 02:26 PM in
Galaxy ADear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
1 Tap Settings
2 Tap Display
3 To activate/ deactivate the feature, swipe the switch on Block accidental touches to the right
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
