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11-23-2022 11:12 PM in
Galaxy A
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12-11-2022 04:22 AM in
Galaxy ADear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
1: Disable the Google ads: Path: Settings > Google > Ads > Opt-out of ads personalization > Disable
2: Disable Google ads settings: Path: Tap on Ads by Google > Add settings > Disable Google ads settings
3: Enable pop-up blocker: Path: Internet browser > Settings > Advanced > Enable pop-up blocker
Kindly check Contain ads function while downloading any app from the play store. (If any application contains ads then it is mentioned under the name of that application while downloading from the play store).
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
