Please Help! Zip files not showing in Documents

[Valiant_Hero]

Suddenly a weird thing is happening in my Samsung galaxy a52s. Many files like zip, .c, cpp, etc have stopped showing in My files/Documents.

Even if I receive a zip file through whatsapp its no longer showing in My files documents but it is present in internal storage whatsapp folder.

Please help!

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that this is the concept of the device, you can access the mentioned files in the internal storage.

Warm Regards,
Samsung Customer Support

[Valiant_Hero]

Thanks for clarifying