Original topic:

Help needed regarding My Files!

(Topic created on: 01-09-2024 10:16 PM)
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Valiant_Hero
Active Level 3
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Galaxy A
Documents in my files are not showing zip files and some other file formats.


image


Can anybody confirm is it some new update where documents category in My files only show pdf, txt, excel and ppt files and hiding all other formats?

Its really inconvenient to go to internal storage for seeing my zip and cpp files.
1 Comment
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that this is the concept of the device, you can access the mentioned files in the internal storage.

Warm Regards,
Samsung Customer Support

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