Original topic:

Pixelated display after screen replacement

(Topic created on: 06-22-2024 01:34 AM)
418 Views
Àrijit
Active Level 5
Options
Galaxy A
Hello 👋 
I'm facing display issue like in my A53 after replacing the screen from authorised service.
Look into the 720p output from the both youtube and youtube vanced, there is noticable pixelation, blurred issue at youtube whereas vanced outuput was much clearer, crisp. pls. check both pictures at landsacpe mode only..
Same happend sometimes on insta, fb also, the moving objects in the video looks slight pixelated.

Can anyone tell me why this is happening, is there any settings fault or anything.
Also didn't got a proper resolution from samsung authorised centre..

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13 Comments
walker_dv
Active Level 6
Galaxy A
In case you have replaced with original parts , you may visit service center again for this issue !
Àrijit
Active Level 5
Galaxy A
They did run some tests and gave me a report, where all display parameters are passed.
As per them all parameters passed they didn't do anything..
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walker_dv
Active Level 6
Galaxy A
What about netflix , prime and some other video
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Àrijit
Active Level 5
Galaxy A
I don't have Netflix or prime,
But it is noticable in default player, check this in landscape..1719021984144.jpg1719021984201.jpg
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walker_dv
Active Level 6
Galaxy A
Perform diagnostics from this app only and tag samsung customer service
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Àrijit
Active Level 5
Galaxy A
I reported all issue through error report section and got a call from samsung, they are telling they need jobsheet no. of that test report, but the thing is that service centre didn't deny for jobsheet as they did not give any jobsheet for a only test, if there is a spare change or repair done then they can provide.
So i told the same to samsung helpdesk now they are saying without jobsheet we cant do anything...

You ca clearly see how design all trap for customers to suffers a lot.. but i decided to go to some other authorised centre and ask them for solution and jobsheet..
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Àrijit
Active Level 5
Galaxy A
Sorry for bad english😅
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walker_dv
Active Level 6
Galaxy A
Its fine 🤣
I repaired my phone in service center and have recieved job sheet on my registered mail id with samsung.
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Àrijit
Active Level 5
Galaxy A
Yes, they provided jobsheet for screen replacement not for that test they performed..
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