Original topic:

Display quality issue after screen replacement

(Topic created on: 06-12-2024 11:04 AM)
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Àrijit
Active Level 5
Options
Galaxy A
Display quality downgraded after screen replacement. Videos, shorts,reels are looks a bit pixelated and softer than before. Checked with HD videos also and faced same pixelated output. The replaced display is still in warranty, should I asked service centre to replace again..
Note: All screenshot attachments below are output from youtube at 1080p.. 

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10 Comments
NOMAĐ
Active Level 10
Galaxy A
Yes. Raise your concern. Complaint to samsung as well
Àrijit
Active Level 5
Galaxy A
Pls. Guide.
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NOMAĐ
Active Level 10
Galaxy A
Did you get any links to post feedback after service?
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Àrijit
Active Level 5
Galaxy A
I just visit centre, they without any pixel damage or software issues they will not ready change..
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NOMAĐ
Active Level 10
Galaxy A
Check your screen dpi using apps available on playstore. If there is a mismatch on your original configuration, complaint it using your feedback link.

Or write an email to support
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Àrijit
Active Level 5
Galaxy A
Bro as per service engineer all the apps in play store are **bleep**.
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NOMAĐ
Active Level 10
Galaxy A
Did you find any mismatch?
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Àrijit
Active Level 5
Galaxy A
Hi bro, can you suggest any app where i can get genuine details regarding ppi, resolution.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to kindly visit the service center again for a physical inspection of your device.

Warm Regards,
Samsung Customer Support

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