Pink line after March security update

[ImrozH]

I have samsung A73 5G

After updating march, 2025 update.I am getting pink lines.

My question is who is responsible for this.

As the issue was caused by the update, Samsung should be responsible for fixing it, especially if it’s a widespread problem. Samsung might offer a free repair or replacement, even if the warranty has expired.

[pnarasimha]

Very frustrated after hearing all these

[ImrozH]

I just had a word with customer support they are saying like we have not received any update that a73 5g model has such issues..

[ImrozH]

They ask to pay the cost of the replacement

[ImrozH]

Anyone tried to reset the phone to check?

[MUHAMMED_SUHAIL]

Yes no use

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[mr_Mamun_Mondol]

Beauty

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

Rest assured, kindly request you to visit the service center we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.

Additionally, we are taking your valuable feedback regarding the extension of the list of models for the display policy into consideration.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support