Photos deleted automatically

[JNW]

Photos from my gallery got deleted automatically.. I don't have backup on Google drive or any other platform... how can I get them back.. please anyone help me out.. 

[ARJUNB]

Plz just check in Internal-android-data-com. WhatsApp maybe if u r lucky.

[JNW]

Where can I find it??

[ARJUNB]

Internal-andeoid-media. Just go there and have a look and confirm if you get under just see the snaps and the path for your reference hope u get what u r looking for good luck

[ARJUNB]

It is under internal storage-abdroid-com.whatsapp-whatsapp-media and see under all files like what's app images. Videos etc.

[JNW]

Thanks bro.. but I think it's permanently gone 😇

[ARJUNB]

That's why I always backup with video to google

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[srezkom]

Hello everyone,

I am a new Samsung member and photos are getting deleted after few days. I am a regular whatsapp user. As the steps suggested above.. i checked in com.whatsapp and i have the folder there but the not the files which I am trying to get.

If I am trying to download.. it is failing with the message to ask sender to send file again. I cannot sk everyone to send me files.... i have lost lots of data and additionally I have backup in google but seems there also it has backup with lost data.

PLEASE ADVICE ME ON HOW TO RECOVER DATA. I NEED IT..... IT'S IMPORTANT.

Disappering message is disables..... not able to see if there's any settings issue but i would definitely check you could help me.