Original topic:

Phone unlock glitch

(Topic created on: 03-17-2022 05:46 PM)
528 Views
Elsson
Active Level 1
Options
Galaxy A

I can't tell the problem clearly. But as you can see, when I unlock with fingerprint there is Lost signal TV alike for a milisecond. It happen some time. Anyone face the same?

15 Comments
Š
Expert Level 5
Galaxy A
Yeah. Reported via get help. Waiting for a reply.
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Elsson
Active Level 1
Galaxy A

Thanks

Soham142
Active Level 5
Galaxy A
You can restart the phone. It can solve the problem. Happens when the phone heats up. Try restarting
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Elsson
Active Level 1
Galaxy A

Thanks. But still.. is that a hardware or software problem?

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Š
Expert Level 5
Galaxy A
It happened after one ui 4 update. So I think Software.
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Soham142
Active Level 5
Galaxy A
Just only because the phone heats up sometimes.
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Elsson
Active Level 1
Galaxy A

I don't think so. It happened also when the phone chill

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Soham142
Active Level 5
Galaxy A
You can remove fingerprint and then try. See if the glitch is still happening without fingerprint.
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Elsson
Active Level 1
Galaxy A

Yeah, it's fine with power button. I already remove fingerprints but still

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