I am facing a problem since past 10 days. My Samsung galaxy A51 phone is not connected to headphone but it still shows that connected. Thats why i Couldn't get any sound and can't make any calls
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Check the physical condition of headphones: Take a look at the connector on your headphones and make sure it's not bent or broken, and that the cable is not damaged.
The easiest way to figure out what's causing the issue is to try another headphones on your phone or try your current headphones with another device.
Disconnect and reconnect the headphones properly.
Restart the phone by pressing the Power button and then tap on Restart.
Path: Press & hold the power key> Restart> Restart.
If still facing issues, please visit the service centre for a physical inspection of your device and headphones. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
