Phone is taking automatic and multiple screenshots when in pocket

[woodscroll]

Phone is taking automatic and multiple screenshots when in pocket. My device is A52s and I have enabled accidental touch protection. Still this issues occurs everyday. 

[MuzikD]

You can enable Accidental touch feature in display option in settings. See if that works...

[woodscroll]

I already mentioned that, that feature is enabled but still that issue is happening

[BATSIBOOOO]

Turn on accident touch protection from display

[Ab_Heartsy]

Is this palm swipe to capture turned on, then turn it off, goto advance features>motions &gestures

it might work when getting touched by thigh skin, also turn that double tap to on to off

Also just have the display towards the outer side when putting in the pocket.

[Rockymorales15]

Thuis did not remedy the screenshots being taken automatically.

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Please follow the below steps, If the battery is non removable:

Press the power and volume down key simultaneously for few seconds.

Check space availability:

Is there sufficient space available in your device?

Kindly check the space on your device:

Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least ''minimum 20% internal memory free''.

Please ensure stable Wi-Fi connection to your mobile. Downloading via mobile network may result in additional charges.
Please ensure enough storage space in your device.
Please ensure your device has sufficient battery for updating software. (above 50%)
Please follow the below steps:

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Software update.
Step3: Tap on Download and install.
Step4: Checking for software update.
Step5: Software update available.
Step6: Tap on Download.
Step7: Downloading updates.
Step8: Tap on Install now.
Note: Your phone will restart after the update is installed.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

[Omkanojia]

My Phone is taking automatic and multiple screenshots when in pocket. My device is A52s and I have enabled accidental touch protection. Still this issues occurs everyday. Also i want to use features palm to swipe.

[Members_t6njEGz]

• मेरा फ़ोन जेब में होने पर स्वचालित रूप से और कई स्क्रीनशॉट ले रहा है। मेरा डिवाइस A53s है और मैंने आकस्मिक स्पर्श सुरक्षा सक्षम की है। फिर भी यह समस्या हर रोज़ होती है। इसके अलावा मैं स्वाइप करने के लिए पाम फीचर का उपयोग करना चाहता हूँ।

[Members_t6njEGz]

Problem ka solution bataye