Original topic:

Phone becomes frozen and restarts automatically (Galaxy A50s)

(Topic created on: 04-28-2021 10:41 AM)
321 Views
MrSiam
Active Level 2
Options
Galaxy A
I am using a Samsung Galaxy A50s (6GB and 128 GB). Since last 2 months (approximately) i am having this problem. The problem is my phone becomes frozen first and then it restarts by itself after sometimes. This is happening more than 10-15 times in a day. I need help on this. At this time I'm unable to go to any Customer Care due to the lockdown situation. I would appreciate if I get any help as soon as possible. 
Thanks
15 Comments
samFansi
Expert Level 1
Galaxy A
May be u turned on auto restart option available in device care
0 Likes
MrSiam
Active Level 2
Galaxy A
Auto restart has a scheduled time. It won’t happen frequently. Right?
0 Likes
samFansi
Expert Level 1
Galaxy A
Ya
0 Likes
MrSiam
Active Level 2
Galaxy A
So, I guess this issue is not happening due to auto restart.
IcyJay30
Expert Level 3
Galaxy A
Motherboard failure-> ₹9,000
samFansi
Expert Level 1
Galaxy A
True
Mine was same situation
Motherboard bursted
MrSiam
Active Level 2
Galaxy A
@samFansi
What did you do then? So, you are saying that changing the motherboard will work?
samFansi
Expert Level 1
Galaxy A
Just bought a second hand device instead of investing in old one
0 Likes
Dev130
Active Level 1
Galaxy A
Reseting your phone might help.
0 Likes