Phone becomes frozen and restarts automatically (Galaxy A50s)

[MrSiam]

I am using a Samsung Galaxy A50s (6GB and 128 GB). Since last 2 months (approximately) i am having this problem. The problem is my phone becomes frozen first and then it restarts by itself after sometimes. This is happening more than 10-15 times in a day. I need help on this. At this time I'm unable to go to any Customer Care due to the lockdown situation. I would appreciate if I get any help as soon as possible. 

Thanks

[samFansi]

Hard reset

[Dev130]

Yeah it worked for me

[JB4students]

Me too having same issue here

[JB4students]

Hard reset isn't helping

[JB4students]

Please download smart switch to a computer, connect the phone and select emergency software repair. I get same issue which is solved now. Or download odin, download letest firmware using product code at sammobile.com and flash it. Also try to reset phone via recovery menu.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support