Original topic:

Phone app, that is dialer app slow to load

(Topic created on: 05-08-2022 06:04 PM)
2914 Views
manojkpv
Active Level 1
Options
Galaxy A
I have A50. Its main problem is slow phone app- dialer app. When we have to call someone, this app takes 20 to 30 secs to load. Another second to select the sim. This is very annoying. Other apps in the phone is working ok. The main purpose of a phone is to make a call. If this feature itself has a problem than whats the use of a phone. I installed google phone app, that also has some problems. Please smsung solve this issue. Otherwise the phone doesnt have memory issue. The proximity sensor also has issue. When we are calling someone the screen sometimes doesnt switch off. So please take these serious issues into consideration.
16 Comments
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
borseharshad
Beginner Level 4
Galaxy A

Dear team

 

I am facing the same issu with my new Galaxy A23 phone. This is pathetic 

Galaxy A

Can you try this for slow dialer. It worked for me. Just disable this.

Settings-Apps-contacts-remove permission if app is unused 

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Members_pZebV7v
Beginner Level 2
Galaxy A

I did the same, but issue is not resolved, kindly suggest the same.

manojkpv
Active Level 1
Galaxy A
I have done that. The problem is not solved.
Shubham401
Beginner Level 2
Galaxy A
Yes call starts after 2 to 3 sec after I press the dail icon, that is why I switched default to Google dailer
MrVJR
Active Level 4
Galaxy A
Dear Samsung Support, The problem is still there. Reported error more than twice. Yet no solid response received.
Galaxy A

Can you try this for slow dialer. It worked for ne. Just disable this.

 

Settings-Apps-contacts-remove permission if app is unused 

0 Likes
MrVJR
Active Level 4
Galaxy A
This is a bug that samsung needs to address. There is no good response on the Members app so, I tweeted tagging samsung India. Please re-tweet and let our voice be heard until we get a fix.

https://twitter.com/VutukuriJayaram/status/1519042787227824128?s=20&t=lot4D5oYT7d5i8__XFKT6g