Original topic:

Performance delay

(Topic created on: 01-29-2022 10:13 PM)
265 Views
krpiyushh
Active Level 5
Options
Galaxy A
Using A52s with Android 12
The delay in opening some options in settings
Please improve
Also, no background app was running other than 'samsung members' with 'generating logs' option turned ON.
Sharing screen record


2 Comments
ムBHINムV
Expert Level 2
Galaxy A
Change animation setting in developer option
Change it from 1x to .5x
Maybe it will help to resolve your query
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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