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Original topic:

Overheating

(Topic created on: 04-21-2021 12:40 PM)
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Imam58
Active Level 4
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Galaxy A
After updating One UI 3.1 on my galaxy A71 it is heating abnormally. I use just 2-5 minutes and its upper portion has become so hot. Anyone facing this issue? What should I do?
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Solution
Cs member1
Active Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support