Resolved! Solved

Original topic:

Optical fingerprint sensor in galaxy A71

(Topic created on: 09-17-2020 04:57 PM)
2450 Views
vibhin
Active Level 4
Options
Galaxy A
Will samsung fix the issue of Samsung Galaxy A71 slow fingerprint sensor really its very slow i yesterday bought this phone everything is good but only the fingerprint sensor is too slow. And I don't even use screen protector. Will samsung solve this issue......
#galaxyA71 #samsung #fingerprint 
0 Likes

1 Solution


Accepted Solutions
Solution
Galaxy A
Fingerprint sensor of A71 is good.
I am using A71 with screen guard. I dont feel it is slow.

Try disabling battery optimization of finger print com.samsung.android.biometrics.app.setting and see.

View solution in context

6 Comments
ADSoomeet
Active Level 9
Galaxy A
It should get faster with usage. But optical fingerprint sensor can never be as fast as capacitive fingerprint sensor or even ultrasonic sensors
vibhin
Active Level 4
Galaxy A
so you mean every phone which uses optical fingerprint sensor has the same issue...
0 Likes
ADSoomeet
Active Level 9
Galaxy A
No, i didn't mean that. I'm saying optical sensors are slower than capacitive or ultrasonic sensors. It's not a problem, but a characteristic. It'll get faster with time (if there isn't any real underlying problem), but never as fast as capacitive sensors.
SillyRat
Active Level 6
Galaxy A
brother a tip for you.
register only one fingeprint with both the thumbs.
and turn of the animation.( show animation when unlocking needs to be turned off)
and yes it will become faster with time.
if it helps you can accept it as a solution.
thanks
0 Likes
Solution
Galaxy A
Fingerprint sensor of A71 is good.
I am using A71 with screen guard. I dont feel it is slow.

Try disabling battery optimization of finger print com.samsung.android.biometrics.app.setting and see.
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes