Original topic:

One ui 6.1 update issues

(Topic created on: 06-11-2024 11:52 AM)
1376 Views
Àrijit
Active Level 6
Options
Galaxy A
After updating i'm getting more jitters, hiccups here n there, poor network as in slow browsing, also don't know why shorts n reels are played at very low quality, now Fast charging takes extra 10-15mins.
Seems a trash update for A53 or A series bcoz there is no such huge added features..
5 Comments
Umangmathur
Expert Level 5
Galaxy A
Kindly report to samsung support through samsung members app
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Àrijit
Active Level 6
Galaxy A
Sure
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Tech-CA
Active Level 8
Galaxy A
Yes same problem on 6.1
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file as you are facing multiple issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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anjul231
Beginner Level 2
Galaxy A
Fast charger system not working