Original topic:

One UI 6 minor bugs

(Topic created on: 12-09-2023 08:21 AM)
89 Views
Moryan
Active Level 2
Options
Galaxy A
After exiting from apps to home screen it shows a little bugs which is kinda weird . In A53 5G

Samsung kindly fix this bug. 

5 Comments
Galaxy A
What kind of bug ?? Can you screen record it ?? And you can share this error to samsung



Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > support > Send Feedback > Error report/Ask questions). 


Note. please attach the error log file within 15 minutes of the error occurring.

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Kum4re5h
Active Level 4
Galaxy A
How to fetch the error log file.?
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Galaxy A
Just make sure that you share the error within 15 mins of the error that all everything else will be done by app
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Moryan
Active Level 2
Galaxy A
I did it already
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