Original topic:

One UI 6.1 Update Issues on Galaxy A34 5G

(Topic created on: 05-22-2024 06:00 PM)
6161 Views
MrNickRoy
Active Level 2
Options
Galaxy A
Since updating to One UI 6.1 today, my Galaxy A34 5G has become extremely laggy with stuttery and choppy animations. Despite trying all fixes, the performance issues persist, making my phone frustrating to use. Please address this promptly and restore the smooth performance we expect from Samsung.

Thanks,
Frustrated User

After 2 days the lag went away. Now the animation is smooth as ever! The new set of animations are very addictive. Good job samsung. Gonna edit my post now.

Thanks,
Satisfied user
21 Comments
anujraja
Active Level 8
Galaxy A
this animation not feel good.previous was better.
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goodthings
Expert Level 5
Galaxy A
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and Device Care > Memory.
The device's RAM should be free to improve performance. So clear the RAM once a day.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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MrNickRoy
Active Level 2
Galaxy A
I have 50% of my storage free, I regularly optimise my phone using device care, cache is regularly cleared, and I am not using an SD card at present. Still the problem persists. It was not the case before when my phone ran on oneUI 6.0 . After updating to 6.1 the problems have come into existence.
I am also concerned about the fact that I won't be able to use a micro SD card if I wanted to have a smooth experience!! How baffling!
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shahkunal13
Active Level 3
Galaxy A
After updating one ui 6.1 I am facing slow charging.
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TAHN
Active Level 7
Galaxy A
Use galaxy booster app which is an official samsung app which may solve the problem
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SidhuRaikoti
Beginner Level 2
Galaxy A
My phone Samsung galaxy a34 update one ui 6.1 battery fast dran issue and slow charging issue
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Samsung_YCnwa4L
Beginner Level 2
Galaxy A

The lag went away by itself after 1 minute intl the update, clear cache partition and finally, the reason why you're experiencing lag in the first place is because a34 uses dimensity a non-samsung optimized cpu.

 

Whereas exynos and snapdragon are smooth.

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MrNickRoy
Active Level 2
Galaxy A
After 2 days the lag went away. Now the animation is smooth as ever! The new set of animations are very addictive. Good job samsung. Gonna edit my post now.
0 Likes