Nowbar problem

[JD_01]

How should I fix this now bar problem in samsung galaxy a35. Help.

[armlinker4639]

What is the problem.

[JD_01]

The nowbar placement is the problem . It is usually in btw and under fingerprint scanner

[DhavalShah_25]

The placement of NowBar is above the FS because Galaxy A35 has Optical FS which usually placed bottom of the screen.

[JD_01]

Can't the position of fingerprint be changed by an update ?

[DhavalShah_25]

No, placement of the FS is based on Hardware Design not the Software.

[armlinker4639]

What type of question is that bro? Like there's a sensor under the screen how can you change it's position through an Update 😶

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file and elaborate on your concern in details. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path share log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support