Original topic:

Now Bar Issue

(Topic created on: Saturday)
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Galaxy A

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Not getting Google Sports and Social media notifications in Now Bar in Samsung A35 India.
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cs_member10
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to share some information regarding your query which may resolve your concern.

The Now bar displays information under specific conditions related to "Sports from Google": it shows information when registered sports teams are playing a game.

To ensure the Now bar functions correctly, please check the following:

1 Verify that Live notifications for "Sports from Google" are enabled. You can do this by going to Settings > Lock screen and AOD > Now bar > 'Sports from Google' option and making sure it's turned on.

2 Confirm that you are following the correct teams and leagues. Go to Settings > Lock screen and AOD > Now bar > 'Sports from Google' > Sports from Google settings to manage your followed teams and leagues. Make sure the teams you want to see updates for are selected.

After performing the troubleshooting steps if the issue still persists, kindly get back to us with additional information Error log file, video or screenshots. This will help us to further investigate and resolve your concern.

To share a log file, click on the Samsung Members Application :-
Open Samsung Members Application > Support > Tap on error report > Type your query > Send

Warm Regards,
Samsung Customer Support

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