Notification light not coming in when screen locked

[muhammedfayis]

Hi..... please help me...in my Samsung A20 when screen is locked, no light is coming when new notification is comes,but at the same time notification sound is coming, what will be the problem?

[gnagendra]

Enable pop... screen

[muhammedfayis]

Can u tell me the path way in settings....u know actually notification is coming and sound also ring, but when screen is off light is not coming, when phone is silent I am not knowing the message.... only social media message is not coming...that is message is coming from message app, but only problem is in WhatsApp, Facebook, telegram, YouTube

[gnagendra]

See this option

[muhammedfayis]

This option is not appearing in Samsung galaxy A20, which model ur?

[gnagendra]

M31..

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support