Original topic:

No One UI 6.1 update for Galaxy A33

(Topic created on: 05-27-2024 10:17 AM)
547 Views
jbhai03
Active Level 1
Options
Galaxy A
What the hell is samsung doing? They are not providing updates for their A series phones, which are good midrangers. They have released 6.1 update for A33 in some European countries but not in India. Have they lost their minds? India is a big market for samsung's A series phones and they have this attitude?!

There are animation bugs in One UI 6 and they are said to be solved in 6.1. Samsung, if you can't do that, please provide a proper update to fix the animations.

It has 2-3 months since I have been using a phone with broken animations. Once you see it, you can't ignore it.
5 Comments
KabirAhmed98
Active Level 6
Galaxy A
Please check software update everyday 3 times
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request you kindly wait for some time for One UI 6.1, you will be notified when it comes on your device.

We request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Galaxy A
For solving the animation bug, try downgrading the One UI Home version. It works. Just note that your app drawer will be reset so screenshot so you may reorder again.
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jbhai03
Active Level 1
Galaxy A
Downgrade to which version number?
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Galaxy A
No need to do it now. You can directly update your phone to One UI 6.1 now, it's available.
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