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05-27-2024 10:17 AM in
Galaxy A- Mark as New
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05-27-2024 10:46 AM in
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05-27-2024 05:54 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we request you kindly wait for some time for One UI 6.1, you will be notified when it comes on your device.
We request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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05-28-2024 05:28 AM in
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05-31-2024 11:32 AM in
Galaxy A