Original topic:

Nfc problem

(Topic created on: 12-05-2025 07:02 PM)
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khursaid
Active Level 4
Options
Galaxy A
My Galaxy A04S phone had NFC, but suddenly after resetting the phone yesterday, I saw that the NFC setting was no longer there. Now how can I get it back? I checked with NFC Checker and it says your phone does not have NFC support...?
2 Comments
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the screenshots for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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khursaid
Active Level 4
Galaxy A
What's the point of going back and telling them to go to customer care, but they won't fix the bug with an update?
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