Original topic:

Network switches 5G to 4G to when I share mobile hotsopt,phone heats

(Topic created on: 04-15-2024 12:58 PM)
676 Views
AyushKundur
Active Level 4
Options
Galaxy A

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Whenever I share mobile hotspot or my phone Samsung A33 5G heats without any reason it switches 5G to 4G. When I turn off mobile hotspot or phone is coo down then it will switch 4G to 5G.
And everytime I report this issue they send send troubleshooting steps to fix issue which never work.
This can be fixed by software update fix it sooner 

Samsung Should reply this 
#Samsung 
15 Comments
9k_Plays
Active Level 4
Galaxy A
Go to Playstore > 5G Only App > Install > Set 5G Only > Select Preferred Network Type > NR Only

5G Network Consumes Battery that might be causing the Over Heating but for safer Side Get it Checked in Samsung Care if Its Heating too much.
AyushKundur
Active Level 4
Galaxy A
Forcing network to 5G only isn't working when I share hotspot or phone gets heated it switches to 4G
9k_Plays
Active Level 4
Galaxy A
Then the issue is either with Power Saving / Power optimization or Network Provider

Because I am Using Hotspot with 5G Network , Works fine with Jio , Tested for approximately 5-6 Hours , 56 GB of Transfer over Hotspot without Over heat it gets Slightly Warmed My device is M34 5G
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9k_Plays
Active Level 4
Galaxy A
Select Appropriate Sim In Select Phone Index Option ( Sim on which you want to use 5G )

Also make sure you keep Vo 5G Enabled in Network settings or you might not be able to receive or make call
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ssskch
Active Level 3
Galaxy A
Vhovh
Uga961
Active Level 4
Galaxy A
Same happening to M34 too 🥲
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Galaxy A
Phone will switch to 4g to save it's hardware, that's a security feature.

Whenever heat threshold is crossed, phone will try to disable some functions to save itself from damage. That's how things work.


You can provide feedback about heating issue to Samsung using Samsung Members Support section.

Also try to use phone without any case or cover and try not to use fast charging to compensate for heat for now.
AyushKundur
Active Level 4
Galaxy A
I reported heating issue many times bit samsung never tried to fix it
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Guri_S22
Active Level 6
Galaxy A
Bro that is not a security feature that is bug which came in security update. I am facing the same in my s22. But in my case it occurs when phone screen is off
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