Beginner Level 2

Hello everyone

My Galaxy A30 recently got the new android update : 10.

I was really excited to discover new features, and the improvments Samsung made concerning battery usage.

But I discovered later a huge problem, the phone gets occasionally disconnected : network bars are full but it's actually offline : not possible to receive calls and mobile data stops working.

The solution I found was to start airplane mode on and off and the network is restored. But few minutes/hours later the same problem is back.

Is anyone facing the same problem?

And is Samsung aware of it?

Please share your experience and tell me more about the topic if any of you got the same phone and got the update.

thanks everyone.

1 Comment
Community Manager

Hey there,

Please visit the nearest service center for the phone to be checked by our team.

Thank you