Network problem

[padma22]

I'm using A16 5g from last year. I am facing the network problem on this device. I switched from Airtel to Jio but no idea solved this problem. But the other hand A35 5g in my family has no network issue on Jio. The signal Bar is okay👍. Youtube can't be opened. I don't understand what's happening with me.😟😟

[SunfloraA16]

Same problem

[RedBullRussia]

Some devices are facing this issue

[prabhanjank7]

I'm also using A16 5g. I had same problem with jio sim. First make sure if the issue is in 5g mode only for that change your network mode to 4g if it works fine then there is a low 5g coverage in your area. Also check your signal strength from setting in both 5g and 4g mode. Apart from this try these steps :
Remove sim from the tray and reinsert it
Reset your mobile network setting.
Hope this works.

[padma22]

No result

[prabhanjank7]

Ok

[Gulshu_D]

Check Network DNS -Automatic, & Reset Network setting & restart mob

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue persists, please take your device to the nearest service center for a physical inspection. You can locate your nearest service center by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

[padma22]

No result