Original topic:

Network drops while receiving call A52s5G

(Topic created on: 01-25-2022 12:10 PM)
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ADB2022
Active Level 4
Options
Galaxy A
Internet or network drops from 4G to 2G while receving or making call. Is any body facing the problem. If anybody knows the solution. (Model A52s5G)
12 Comments
Sid_Karna
Expert Level 5
Galaxy A
Contact your service provider. In my A52s5g it's working fine with volte and 4g plus
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Galaxy A
Turn on VOLTE if available with your cellular network, if not your network will drop from 4g during calls.
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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