Network Problem 🥲

[SriSumanKumarPal]

Why can't I use data properly on my mobile? 

If you know any solution to this, please tell me.Model No- A22 Galaxy 4G

[Wodehouse]

Reset network settings and retry. Check for signal strength. Network tend to drop if signal bar is 1.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved/Accept as a solution". Thank you 😊

[SriSumanKumarPal]

I reset the network before, but it didn't solve the problem. There are two signals now. Sometimes I can't use the internet even though I have three.

[Wodehouse]

SIM card issues can cause this intermittent network drops. Get it checked. Replace if possible.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved/Accept as a solution". Thank you 😊

[SriSumanKumarPal]

Ok

[goodthings]

Kindly reset factory data with backup then try to it's again also interchange Sim in slots. If you like please accept it's as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support