When I start mobile data and using continuously for 5 min any app it looses the data connectivity and some time it heats up but network strength was good.
I have done all the things which are provided by samsung community including factory reset but problem remains same. Also I have changed SIM card and used Airtel, Idea & Jio to test.
I have never found any problem in samsung A5 2016 but now I am about to loose my patience. please SAMSUNG do needful to me OR help me.
Hoping Samsung will look into this and interested in this type of issues.
We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/ Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
